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Cummins generators are among the most trusted and reliable choices for power generation. Whether you need backup power for your home, business, or recreational vehicle, or you need prime or continuous power for your industrial, agricultural, or marine applications, Cummins has a generator that suits your needs.
Cummins generators are designed and built to deliver high performance, durability, and efficiency. They come with various features and benefits, such as low noise, low emissions, remote monitoring, easy installation, and flexible fuel options.
But what happens if your Cummins generator breaks down or malfunctions? How can you ensure that your investment is protected and that you get the best service and support possible?
That’s where the Cummins generator warranty comes in. Cummins offers a range of warranty options and coverages for its generator products, depending on the type, model, and application of the generator. These warranty options provide peace of mind and confidence that your Cummins generator will be repaired or replaced in case of any defects in material or factory workmanship.
In this article, we will discuss the three main warranty options that Cummins offers for its generators: the base warranty, the extended warranty, and the parts warranty. We will explain what each option covers, how to choose the best one for your needs, and how to register and claim your warranty.
Base Warranty
The base warranty is the standard warranty that comes with every new Cummins generator. It covers the cost of parts and labor for repairing or replacing any components that fail due to defects in material or factory workmanship. It also covers the service provided by authorized Cummins dealers or distributors.
The base warranty duration and limitations vary depending on the product category and application of the generator. For example, residential generators have a base warranty of 2 years or 2000 hours, whichever comes first, while commercial generators have a base warranty of 1 year or 1000 hours, whichever comes first. Marine generators have a base warranty of 1 year or 500 hours, whichever comes first, while mobile generators have a base warranty of 2 years or 2000 hours, whichever comes first.
The table below shows a comparison of the base warranty durations and limitations across different Cummins generator products.
| Product Category | Application | Base Warranty Duration | Base Warranty Limitations |
| Residential | Standby | 2 years or 2000 hours | Parts and labor |
| Commercial | Standby | 1 year or 1000 hours | Parts and labor |
| Industrial | Prime or continuous | 1 year or unlimited hours | Parts only |
| Marine | Recreational or Commercial | 1 year or 500 hours | Parts and labor |
| Mobile | RV or portable | 2 years or 2000 hours | Parts and labor |
To be eligible for the base warranty, you must follow the installation, operation, and maintenance instructions provided by Cummins. You must also use genuine Cummins parts and fluids and have your generator serviced by an authorized Cummins dealer or distributor.
Extended Warranty
The extended warranty is an optional warranty that you can purchase to extend the coverage of your Cummins generator beyond the base warranty. It offers additional protection against unexpected failure costs, a lower risk of downtime, and more flexibility in choosing the coverage level and term that suit your needs.
The extended warranty covers the same components and services as the base warranty, but for a longer period of time. You can choose from different coverage levels, such as bronze, silver, gold, or platinum, depending on the extent of the components covered. You can also choose from different terms, such as 3, 5, or 10 years, depending on the duration of the coverage.
The extended warranty benefits and prices vary depending on the product category and application of the generator. For example, standby generators have more coverage levels and terms available than prime or continuous generators.
The extended warranty is available in most regions and countries where Cummins operates. You can purchase the extended warranty at the same time as your generator or within the first year of operation. You can also transfer the extended warranty to a new owner if you sell your generator, subject to certain conditions.
To be eligible for the extended warranty, you must meet the same requirements as the base warranty and also register your generator with Cummins within 30 days of purchase. You must also pay the extended warranty fee in full before the coverage begins.
Parts Warranty
The parts warranty is a warranty that covers the new or recon parts that you purchase from Cummins for your generator. It covers the cost of part replacement or repair in case of any failures due to defects in material or workmanship. It also covers the service provided by authorized Cummins dealers or distributors.
The warranty duration and limitations vary depending on the type and category of the part. For example, engines have a parts warranty of 1 year or unlimited hours, while alternators have a parts warranty of 2 years or 2000 hours. Controllers have a parts warranty of 2 years or unlimited hours, while filters have a parts warranty of 90 days or 250 hours.
The table below shows a comparison of the parts warranty durations and limitations across different Cummins generator parts.
| Part Type | Part Category | Part Warranty Duration | Part Warranty Limitations |
| Alternator | New or Recon | 2 years or 2000 hours | Parts and labor |
| Engine | New or Recon | 1 year or unlimited hours | Parts and labor |
| Controller | New or Recon | 2 hours or unlimited hours | Parts and labor |
| Filter | New | 90 days or 250 hours | Parts only |
To be eligible for the parts warranty, you must follow the installation, operation, and maintenance instructions provided by Cummins. You must also use genuine Cummins parts and fluids and have your generator serviced by an authorized Cummins dealer or distributor.
Final Words
The Cummins generator warranty is a valuable feature that provides assurance and support for your Cummins generator. It offers different options and coverages, such as the base warranty, the extended warranty, and the parts warranty, depending on your needs and preferences.
Choosing the right warranty option and the right service provider for your Cummins generator is important to ensure that your generator performs optimally and reliably. It can also save you money and time in the long run and help you avoid any hassle or inconvenience.
To register your Cummins generator and activate your warranty, you can visit the Cummins website and fill out the online registration form. You will need to provide some information, such as your name, address, email, phone number, generator model, serial number, and purchase date.
To contact the Cummins care warranty team, you can call the toll-free number 1-800-CUMMINS or email them at [email protected]. They are available 24/7 to answer your questions and assist you with your warranty claims.
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